Our home city. The shop is on Flores Street, so this is the shortest drive we make.
The median San Mateo house dates to 1965. A door fitted with a house that age has either been replaced once already or is running on springs that used up their rating a long time ago. Springs are rated in cycles, not years. A 10,000 cycle spring on a door that opens four times a day is finished in about seven. Hold that against a 1965 house and you get five or six spring lifetimes.
Springs first, by a wide margin, and it isn't close. Cables second. They fray quietly for months before they part, which is why the ones caught during another job are the cheap ones. Third is openers from the 1990s and early 2000s that have chewed through their drive gears. The original openings around San Mateo Park and Baywood are wider than the post-war tracts further south, and a wider door takes a different spring than a standard single.
Same figures in every city we cover. You approve the exact number before any work starts.
| Job | Price | What it covers |
|---|---|---|
| Spring replacement | $200 to $330 | About an hour on site. If the door runs two springs, replacing both together is usually the better call, because they wear at the same rate and the second one tends to follow within months. |
| Opener repair | $200 to $400 | Covers the common failures: the drive gear, the logic board, the travel limits and sensors out of alignment. What it costs depends on which of those it turns out to be. |
| Cable replacement | $200 to $350 | Cables are replaced in pairs. A frayed cable on one side means the other has done the same work over the same years. |
| Off-track repair | $200 to $400 | Price depends on what put the door off the track. A roller out of the curve is quick. A bent track or a panel that took the impact adds parts. |
| Roller set | $250 to $400 | Ten rollers on a standard door. Nylon runs quieter than steel and is what makes the difference on a door that grinds. |
| New door installed | $1,500 and up | Steel, insulated steel and wood, sized to the opening. The figure covers the door, the track, the hardware and taking the old door away. |
What moves each of these is on the garage door repair cost page.
Every job below goes out to San Mateo: spring, cable and roller repair, opener repair and replacement, and new door installation when a repair has stopped paying for itself.
Not sure which one you have? Start from what the door is doing, or call (650) 376-6070 and describe it. Most problems are recognizable from the description, so we can usually tell you the likely range and whether it is today or tomorrow before we set off.
This is the shortest drive we make. We're on Flores Street in San Mateo, and if you call before early afternoon it's usually a couple of hours.
Yes. The original openings around there are wider than the standard tract door, which rules out the off-the-shelf kit. We measure before quoting rather than after, so nothing arrives on the day that doesn't fit the opening.
Call before early afternoon and we can usually get out the same day.
Call (650) 376-6070