Common Garage Door Problems

Find what your door is doing. Each page opens with what to do right now, then what the repair costs.

Broken garage door spring

Leave the door where it is and stop pressing the opener button. A broken spring drops the whole weight of the door onto the opener and the cables.

$200 to $330

Garage door off track

Stop using the door and unplug the opener. A door off its track is carrying weight in a direction it was never designed to, and it can come down.

$200 to $400

Garage door opener not working

Check two things before anything else: the safety sensors near the floor, and the red disconnect cord. Between them they account for a lot of the calls we take.

$200 to $400

Garage door will not close

Look at the two small sensors near the floor on each side of the opening. If either light is dark or blinking, that is almost always the whole problem, and the fix is often free.

$200 to $400

Garage door will not open

Three checks find the cause of most of these in five minutes: the opener's power, the red disconnect cord, and how heavy the door feels by hand.

$200 to $330

Snapped garage door cable

Stop using the door. With one cable gone the other side is carrying double its load, and the door is one cycle away from coming off its track.

$200 to $350

Noisy garage door

The sound tells you the part. A deep rumble is the rollers, and that is the common one and the cheap one to fix. Squealing is hinges and springs that have run dry. A bang is different: something let go, so stop running the door.

$250 to $400

Garage door remote not working

Try the wall button first. If the wall button works and the remote does not, the problem is the remote or its programming, and there is a fair chance you can fix it at home.

$200 to $400

Call (650) 376-6070 and describe what the door is doing if it is not one of these three. Most problems are recognizable from the description, so we can usually tell you the likely range before we come out. Every job we price is on the cost page, what each repair involves is under repair services, and the cities we drive to are on the areas we serve page.

Need it looked at today?

Call before early afternoon and we can usually get out the same day.

Call (650) 376-6070