Common Garage Door Problems
Pick the closest match. Each page says what to do right now, what causes it and what the fix costs. Navarro Garage Door fixes all eight across Fremont, Newark and Union City, and a broken spring starts at $200 installed. Open 24 hours, seven days a week. Call (510) 443-1883.

- The spring snapped Do this first: stop pressing the opener and leave the door where it is. from $200
- The door is off its track Do this first: stop the door and unplug the opener. It can come down. from $200
- The opener won't respond Do this first: check the sensor lights and the red release cord. from $200
- The door won't close Do this first: look at the two sensor lights near the floor. from $200
- The door won't open Do this first: three checks find the cause in five minutes. from $200
- A cable snapped Do this first: one corner hangs low. Stop using the door. from $200
- The door is loud Do this first: listen. A deep rumble is the rollers, the cheap fix. from $250
- The remote stopped working Do this first: try the wall button. If it works, the fix is often at home. from $200
Not on the list? Call (510) 443-1883
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Before you call
Is it safe to keep using a door that is acting up?
If it banged, hangs crooked or a cable is loose, stop using it and unplug the opener. Noise and a slow remote are safe to live with for a few days.
Can you tell what is wrong over the phone?
Often, yes. What the door is doing, the sound it made and how heavy it feels by hand point to the part in most cases, so you hear the likely fix and its starting price before anyone comes out.
What if two of these are happening at once?
They often travel together: a broken spring overloads the opener, and a snapped cable puts a door off its track. Start with the one that sounds most serious, stop using the door, and call. The visit looks at all of it, and each part is priced before it is touched.
